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Impounded vehicles and towing fees

Vehicles can be impounded from city streets and parks as well as private property for a variety of reasons:

  • Towed from public property:

  • You have broken a parking by-law

  • Your vehicle has been abandoned, and is a safety hazard, or inconvenience to other motorists or pedestrians

  • Towed from private property:

  • Occupying a private property without consent

  • Failing to obey parking rules

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Where to find your car if it has been towed

  • If your car has been towed from a city street or park, you may find your car at the:

  • City Impound Yard
    425 Industrial Ave.
    Phone: 604-685-7246

  • Open 24 hours, every day

  • If your car has been towed from a garage or private property, please refer to your tow-away notice for the name and location of the company that has impounded your vehicle.  

  • If your car was abandoned, contact our Abandoned Vehicle Yard at 1150 E Kent Ave South. Phone 604-321-6527. Open Monday to Friday, 8am to 4pm (excluding holidays).

  • If your car is not at any impound lot, it may have been courtesy towed to the first available location due to City or other construction work. Check around the corner or nearby area, or ask the crew on site, if present, if they requested vehicles be moved for City or other construction work.

  • If your car is not at any impound lot and has not been courtesy towed, contact the Vancouver Police Department (VPD) and report it as stolen.

Towing fees

  • In May 2023, City Council updated towing rates for vehicles on public and private property to align with ICBC rates and fuel surcharges External website, opens in new tab to:

  • Maintain a balance between consumer protection and economic viability for the tow truck industry

  • Better align with the towing rates for vehicles impounded on public and private property

  • Note ICBC sets tow rates for accident tows.

  • If your vehicle is in the process of being towed, you can request the tow-truck driver to release your vehicle, but you will still be required to pay a release/unhooking fee. All tow-truck drivers are required to carry a list of fees to show the vehicle owner upon request. Note Fees do not include taxes and are collected by the towing company.

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Vancouver's Best Towing Service

Towing Service Vancouver BC

When need a tow truck service in the Greater Vancouver area, call Vancouver's best Towing Service for prompt and courteous service: 604-670-8691

We provide 24-hour service 7 days a week and offer a wide range of towing services including Flatbed 
Service, as well as Junk Car Removal. We also provide complete Roadside Assistance Services including Flat Tire Changes, Gasoline Delivery, Vehicle Lockout Services, Dead Battery Jump Starts, and Winching Service.

Vancouver's Best Roadside Assistance

Roadside Assistance Vancouver BC

No one likes being stuck on the side of the road and we understand that so that is why we strive to be the best tow truck company in the business! From our customer service personnel to our professional tow truck drivers, we go the extra mile to make your experience as easy and affordable as possible. For 24/7 roadside assistance service in Vancouver call: (604) 670-8691

Your safety is our top priority! Whatever the reason - a flat tire, dying battery, or overheated engine - it's no fun to be sidelined by a breakdown on the road. These roadside top will help keep you safe.

Safety Tips

  1. ​Put on your hazard lights. As soon as you realize you're having car trouble, immediately put on your hazard lights. This will alert drivers behind you, so they won't be surprised when you slow down or pull over to the side of the road.

  2. Pull over if possible. If your vehicle is still functioning well enough to get you to the side of the road (or even better, to a nearby parking lot), pull over to get out of traffic and reduce the risk of a collision.

  3. Make yourself visible. Keep your hazard lights on, and if you have reflective emergency triangles, set them around your vehicle. However, do not exit the vehicle if it is not safe to do so (for instance, if you are still in the road). If you are on the side of the road, exit the vehicle from the side furthest away from traffic.

  4. Stay in you vehicle. Once you have placed any available markers around your vehicle, get back inside and call us for roadside assistance at (604) 670-8691 or dial 911. If phone service is not available, try texting 911 - police departments across Canada have implemented Text-to-911 service in many areas.

  5. Don't run your engine continuously. If it's cold outside, intermittently run the engine for 10-15 minutes at a time to keep warm. If you're stranded in wintry weather, your exhaust pipe can get clogged with snow and/or ice; if it does, running your engine continuously could result in carbon monoxide poisoning. Intermittently running your engine also saves fuel.

  6. Don't DIY, Unless you have plenty of experience with vehicle repairs and have adequate room away from traffic, it's best to wait for the pros to come and help you, Many roadside injuries occur during repair attempts gone wrong.

  7. Be prepared. A little preparation could save you a lot of trouble in a roadside emergency. Keep you vehicle stocked with the following items: 

Phone charger and power bank - First-aid kit - Reflective emergency triangles or road flares - Flashlight (in case of breakdown at night) - Blanket - Nonperishable snacks (granola bars, trail mix, etc.) - Water - Vehicle emergency kit (including jumper cables, lug wrench, and jack for experienced users)

Call us for Towing Services and Pricing: (604) 670-8691

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